Article 1 (Purpose)
This Agreement aims at stipulating rights, obligations and responsibilities of the Online E-Commerce Site – www.liverockandmetalcds.com (hereinafter referred to as the “STORE”) and
the User in respect of the use of internet-related services provided by the Store ( hereinafter referred to as the “Service” ) in the operation of Store .
In addition, this Agreement shall be applied to the STORE using PC communication, mobile and other electronic devices.
Article 2 (Definition)
“STORE” means the virtual business place on which the Company set for transacting Goods and Services by using information and communication facilities such as computer so that it
may provide goods and services (hereinafter referred to as “Goods and Services” to the User. The term is also used as a business operating a Cyber Shop.
“User” means a member or a non-member who uses the Service provided by the Store in accordance with this Agreement through the access to the Store.
“Member” means a person who subscribed to ‘membership’ by providing his or her personal information to the STORE, for which the member may be informed of the STORE and its Service
on a continuous basis and use the Service offered by the STORE.
“Non-Member” means a person who has subscribed use the Service offered by the STORE as a Guest while not subscribing to the membership.
Article 3 (Display, Explanation & Modification of User Agreement)
The STORE shall, for easier recognition by Users, display the contents of this Agreement and email address ( where customer enquires and also complaints may be treated) of the Site.
Notwithstanding the foregoing, the contents of this Agreement may be exposed to Users through a link page also.
The STORE shall obtain the confirmation of a User for important matters such as Cancellation of purchase, Delivery obligation, Return terms, et cetera through a separate link page
OR pop-up window before the User agrees on this Agreement so that the User may understand such important matters.
The Store may modify this Agreement within the extent that it does not violate applicable laws, e.g. the Law related to Protection of Consumer on E-commerce, the Law related to Limitation
of Agreement, the Law related to Use Of Information and Communication Network & Information Protection et cetera .
In the event of any modification of this Agreement, the announcement stipulating the date of application and the cause of modification shall be displayed on the initial page from 7 days
prior to the date of application to the previous day of the same date. Notwithstanding the foregoing, in the event that such modification becomes disadvantageous to Users, such modification
shall be announced at least 30 days prior to the date of application. The announcement shall include a table specifying the modification on a before-and-after basis for easier
understanding of Users.
In the event of any modification of this Agreement, the modified Agreement shall be applied only to the contracts to be concluded after the date of application, whereas the provisions
of this Agreement prior to the modification shall be applied to the contracts which have been previously concluded prior to the same date. Notwithstanding the foregoing, in the event
that a User who already entered into the Contract sends his or her intent to be applied by the provisions of the modified Agreement to the Store within the period of announcement for
the modification of this Agreement and acquires the approval of the STORE , the provisions of the modified Agreement shall be applied accordingly.
Article 4 (Provision & Replacement of Service)
The STORE shall perform the following duties:
1. Provision of information regarding product or service and conclusion of purchase contracts
2. Delivery of product or service on purchase contract
3. Other duties designated by the STORE
The STORE may replace product or service provided by the contract to be concluded in the event that product or service is sold out or technical specifications are changed. In this case,
the STORE shall immediately announce the replacement of the product or service and the date of application on the page where the present product or service is displayed.
In the event that product or service on the contract with a User needs to be replaced because the product or service is sold out or technical specifications are changed, The STORE shall
immediately notify the cause to the address of the User.
Article 5 (Suspension of Service)
The STORE may temporarily suspend the provision of Service in the event of any repair, inspection, replacement, breakdown of information and communication equipment such as computers,
or interruption of communication. Temporary suspension of service will also happen when the owner/s take Holiday breaks , HOWEVER long that break may be .
In the event of any unavailability of provision of Service due to the conversion of Business item, Abandon of business, integration between businesses, Holidays et cetera, the STORE
shall notify the fact to Users in the manner stipulated in Article 8 .
Article 6 (Membership)
The User shall apply for the membership by expressing his or her intent to agree on this Agreement after filling out the form designated by the STORE with the member information.
The STORE shall register the User who applied for the membership as a Member provided that the User is not engaged in one of the following items. In the event that:
1. there is false information or omission in the registered contents; or
2. the STORE deems that the applicant may cause significant inconvenience to be registered as a Member.
The Membership shall be effective at the time that the Member receives the approval of the STORE.
Article 7 (Withdrawal from Membership & Loss of Eligibility)
The Member may at any time request for the withdrawal from its membership to the STORE, and the STORE shall proceed with the withdrawal on the request of the Member .
In the event that a Member is engaged in one of the following items, the STORE may limit or suspend the eligibility of the Member. In the event that the Member:
1. registered false information at the time of the application for membership;
2. has not paid the price of goods it purchased through the STORE in a timely manner or other liability borne by the Member in respect of the use of the STORE ;
3. interrupts others to use the STORE or threatens the order of e-commerce, e.g. illegal use of personal information; or
4. takes any action being against the laws, this Agreement and good public order and customers by using the STORE .
The STORE may cancel the membership of the Member whose membership was suspended or limited, and repeated the same action twice or more, or the cause is not corrected within 30 days.
In the event of the cancellation of membership, the STORE shall notify it to the Member, and give the Member 30 days or more to grant an opportunity to explain the cause prior to the
Article 8 (Notification to Members)
In the event of any notification of the STORE to a Member, it may be delivered via an email address designated by the Member through the agreement with the STORE .
The STORE , in the event of the notification to unspecified Members, may replace individual notification by displaying such notification on the board linked in the website of the STORE
for 1 week or more. Notwithstanding the foregoing, the STORE shall give individual notice to a Member in respect of any matter which may have a significant influence on the Member
regarding his or her transaction.
Article 9 (Request for Purchase)
The User shall apply for purchase in accordance with the following manner or other similar manner at the STORE , and the STORE shall provide the User with the following information in
the form which the User may easily understand in his or her request for purchase. Notwithstanding the foregoing, the Member may be exempted from the application of Item 2 or Item 4 below.
1. Search and selection of goods;
2. Entering name, address, telephone number, email address ;
3. Confirmation of matter(s) in respect of the contents of this Agreement, the service(s) of which right of cancellation of purchase is limited, obligation of delivery fees .
4. Expression to agree on this Agreement, or confirm or refuse the Item 3 above (e.g. mouse click);
5. Application for purchase of goods and confirmation of such application, or agreement on the confirmation of the Store ; or
6. Selection of payment method.
Article 10 (Payment Method)
The method of payment for a product or service purchased through the STORE may be selected among the following items. Notwithstanding the foregoing, the STORE may not collect any
additional fees on the amount of the product or service unless specifically owed.
1. Pay Pal electronic payment system;
2. Account transfer, e.g. phone banking, internet banking, et cetera;Pay Pal electronic payment system;
3. Barclays EPDQ Card Payment Services ( coming Novemeber 2018 )
Article 11 (Notice of Receipt, Change and Cancellation of Application for Purchase)
In the event of an application for purchase of a User, the STORE shall notify the User with the receipt of the application.
In the event that there is any discordance between expressions of intent , the User who received the notice of receipt may change or cancel the application for purchase IMMEDIATELY
or as soon as practical after the User receives the notice and the “STORE” shall deal with the request in a timely manner .
Any Cancellation actioned AFTER 24 hours ( Domestic UK Purchases ) or 48 hours ( European and International Purchase ) of payment WILL NOT be honoured so please bear this in mind.
It is therefore ideal to not place an Order unless the User is sure that the product or service is what they want .
For Pre-Orders / Reserved Products where Part Payment or Full Payment in advance of ordering is required then Cancellations can not be honoured once the “STORE” has placed the order
with the Supplier. This is for the preservation of goodwill and longevity of business relationship with such suppliers .
Article 12 (Provision of Goods/Services)
The STORE shall take necessary measures to Ship :
1. Goods in Stock within a maximum of 3 business days from receipt of payment .
2. Customised Goods ( ie Memory Sticks / Hard Drives ) within 5 business days from receipt of payment .
3. Pre Ordered and Reserved Goods within 3 business days of ARRIVING into stock .
The STORE shall specify, for the goods purchased by a User, the Delivery method as paid for, and estimated period of delivery . It must be understood that the Store has no control over
the Postal and other Delivery method once the product is shipped but will work the customer to resolve any problems .
Article 13 (Refund)
Click Here for Refund Policy
In the event that the product or service which a User applied for purchase may not be provided or delivered due to sold-out or other cause, the STORE shall notify the situation to the
User without any delay, and in the event that it has received the payment for the product or service in advance, it shall refund the Full or Part Payment or take necessary measures within
a reasonable amount of time from the date of receipt of the payment.
Article 14 (Effect of Cancellation of Purchase)
The STORE shall not claim for cancellation charge or compensation for damages to the User in respect of the cancellation of purchase. Notwithstanding the foregoing, in the event of the
cancellation in the unlikely case that the contents of goods differ from the advertisement or the provision of contract, the STORE shall bear the cost for return of the goods.
Article 15 (Protection of Personal Information)
The STORE collects ONLY information necessary for the execution of the purchase contract with Users. The following items are deemed necessary information and others are optional.
4. Telephone number;
5. Password (for Members);
7. Email address .
In the event that the STORE collects personal information available for identification of User, it is assumed that there is approval of the User.
The personal information may not be used for any purpose and provided to any 3rd party without the approval of the User, and the STORE shall be responsible for the matter.
Notwithstanding the foregoing, it shall not apply to the following items. In the event that:
1. the STORE informs the delivery service provider with minimum information of User for performing delivery duty (e.g. name, address, telephone number);
2. such personal information is necessary for the settlement of payment for transacting products, et cetera;
3. such personal information is necessary for the identification against illegal use; or
4. there is inevitable cause by regulation or law.
Users may at any time request for the confirmation and correction of error on their personal information possessed by the STORE, the STORE shall be responsible for taking any necessary
measures without any delay. In the event that a User requests for the correction of an error, the STORE shall not use the applicable personal information until it corrects the error.
The STORE or any 3rd party who received personal information from the Store , shall without any delay destroy personal information after it achieves its purpose of collection of the
Article 16 (Obligations of the STORE)
The “STORE” shall not take any action restricted by the law and this Agreement or being against the good public order and customs, and put its best efforts to provide products and
services on a stable basis in accordance with the provisions in this Agreement.
The STORE shall equip the security system for the protection of personal information of Users (including credit information) so that the Users may safely use online services.
The STORE shall be responsible for the compensation to User(s) if it has caused damages to the User(s) by displaying or adding unjust or unreasonable advertisement for a certain product
or service .
The STORE shall not send any non related profit-making emails which are not wanted by Users.
Article 17 (Obligations for ID & Password of Member)
Each Member shall be responsible for the management of his or her ID and password.
Each Member shall not allow any 3rd party to use his or her ID and password.
In the event that a Member recognizes that his or her ID and/or password is stolen or used by a 3rd party, the Member shall immediately notify the fact to the Store , and follow the
instruction of the STORE, if required.
Article 18 (Obligations of User)
Users shall not:
1. register false information at the time of its application or change of information;
2. steal others’ personal information;
3. change of information displayed on the STORE ;
4. remit or display any information other than the information selected by the STORE (computer program, et cetera);
5. take any action to bring disgrace on or interrupt the operation of the STORE or a 3rd party; or
6. disclose or display any information containing indecent or violent message, video, voice, and other information being against the good public order and customs.
Article 19 (Resolution of Dispute)
The STORE shall reflect the reasonable opinion or complaint made by User(s), and install and operate a procedure for dealing with said complaint.
The STORE shall give priority to any opinion or complaint made by User(s). Notwithstanding the foregoing, in the event that it may not promptly deal with the matter, the STORE shall
notify the User with the cause and the reason why .
This Agreement shall be effective from October 1st , 2018 .